What The Hell Just Happened?!

The internet seems to hate cover letters - with many people discussing how employers who require a cover letter in the application process are toxic or how no one reads the cover letter, there’s a lot of reasoning as to why you may be questioning the importance of the cover letter in your own hiring process. CeCe Wilson, CEDR’s Human Resources Manager, breaks down why you don’t need a cover letter to hire the right candidate, and how to get valuable information during the hiring process in other ways. This week, episode 92 of What the Hell Just Happened?! is about how to approach the cover letter request in the hiring process.
 
You can view the complimentary Hygiene Course here.
You can check out our Hiring Guide here.
 
Better workplaces make better lives. 
 
Our podcast sponsor, CEDR HR Solutions, knows there’s a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, BackstageHR, our affordable and tailored approach enables you to address any issue with ease.
 
In this episode of What the Hell Just Happened?!, CEDR CEO and Founder Paul Edwards is joined by CeCe Wilson to share the importance of a phone screening during your hiring process and actionable steps you can take to gather important information from a potential hire without a cover letter.
 
Paul Edwards and CeCe Wilson also discuss:
 
What the internet is saying about employers who require a cover letter 
Where they stand on requiring cover letters - and if CeCe reads them
The importance of phone screenings and skills tests in the hiring process
 
If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office.
 
Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. 
 
Thank you for listening! If you enjoyed today’s episode, please make sure to share this episode on LinkedIn or with your team, and don’t forget to follow, share and rate the show on your preferred listening platform. 
 
Email questions or comments for Paul at podcast@wthjusthappened.com
 
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Telling an employee that they smell bad is a tough and rather personal conversation that many office managers and owners avoid. Whether you’ve had patients or other employees complain, or have noticed the odor yourself, it can be tricky to tell an employee that they stink. Grace Godlasky, CEDR’s Solution Center Manager, is on the podcast today to discuss her new complimentary HR education course: The Clean Conversation. This week, episode 91 of What the Hell Just Happened?! is about how to tell your employees they stink - and why you should handle the conversation with compassion.
 
You can download the complimentary Hygiene Course here.
 
Better workplaces make better lives. 
 
Our podcast sponsor, CEDR HR Solutions, knows there’s a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, BackstageHR, our affordable and tailored approach enables you to address any issue with ease.
 
In this episode of What the Hell Just Happened?!, CEDR CEO and Founder Paul Edwards is joined by Grace Godlasky to share the importance of handling hygiene conversations at the office with compassion and actionable steps you can take to have the conversation around smells with your employees.
 
Paul Edwards and Grace Godlasky also discuss:
 
Medical and other life reasons an employee may smell, and the need for compassion with each conversation around hygiene
Protected reasons someone may smell, and how to still enforce good hygiene in your practice
Interesting real-life examples of smelly employees and how their hygiene was handled
 
If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office.
 
Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. 
 
Thank you for listening! If you enjoyed today’s episode, please make sure to share this episode on LinkedIn or with your team, and don’t forget to follow, share and rate the show on your preferred listening platform. 
 
Email questions or comments for Paul at podcast@wthjusthappened.com
 
You can connect with us here:
 
Website
 
LinkedIn
 
Instagram
 
Facebook

One of our members (a dental practice) used AI to summarize their notes and recently asked how people are addressing AI in the workplace. We've discussed AI and hiring biases on the podcast (a very long time ago!) As expected, more uses are coming to light. Because of that, we're back with updated guidance and information regarding using AI in the workplace, and our focus is on HIPAA compliance and showing ways employees could unintentionally break HIPAA rules. There are several ways AI can revolutionize your work life and that of your employees, making tasks easier and more efficient. Learn more about the exciting possibilities in this week's episode of What the Hell Just Happened?!

In this episode of What the Hell Just Happened?!, hosts Paul Edwards and Jennie McLaughlin delve into the recent FTC ruling on non-compete clauses. While this could herald significant changes for employment contracts nationwide, there's no need to panic just yet. Paul and Jennie break down the details of the ruling, emphasizing that it won't take effect immediately and discussing potential legal challenges that could delay its implementation. This episode is a must-listen for anyone concerned about the future of non-competes and seeking clarity amidst the unfolding legal landscape!

Let’s delve into a scenario that could happen to any of us in the professional world. We've all seen them by now—the secret Zoom video recordings of a large company firing a remote employee via call go viral. Secretly recording a conversation raises privacy issues, and, once again, a crazy ruling by the NLRB last year states that eavesdropping on employers by employees is legal under federal law. When recordings get released in the wild, it is never good for the employer. We discuss how the employer tried to mitigate the negative impact by responding and how that can worsen things. THIS IS NOT AN ISOLATED LARGE corporation problem; it impacts small businesses, too. 
So, what could you do when this happens to you? Gain insights from the seasoned perspectives of Paul Edwards and Elijah Newsome, our Social Media Strategist, as they break down best practices around negative reviews in this week's episode of What the Hell Just Happened?!

Today, we're talking about the importance of privacy and email addresses for your employees, inspired by a chiropractic office that got locked out of their website by an employee who was demanding a ransom. Allowing employees to use their personal email addresses for various business activities sets you up for trouble in more ways than we can list... Giving your employees company emails solves so many problems. Let's talk about it and how those emails can protect you and your business in this week's episode of What the Hell Just Happened?! with Paul Edwards and guest Ally Dagnino.

In this week's episode of What the Hell Just Happened?! Discover why talented employees often find themselves in management positions for which they might not be suited and the unintended consequences that can arise from such decisions. Paul Edwards and CeCe Wilson sit down to dissect the reasons behind these common practices, shedding light on the importance of recognizing different skill sets essential for effective management. Whether you're running a burgeoning startup or steering a large enterprise, understanding the Peter Principle and how to navigate its challenges is key to building a resilient and thriving work environment. Tune in and empower yourself with the knowledge to make smarter, more effective managerial decisions.

Recently, Dairy Queen was in the news because one of their manager's "corrective action" sent people to the hospital. As managers, sometimes, actually fixing the issue is something we all want to avoid for one reason or another - let's be honest, it can be exhausting (especially if it's an issue you've already addressed a million times). Getting through to your employees is hard, and we're all human. The most important thing to remember (other than the fact that poisoning your employees is NOT the way to go) is that you need to keep your emotional response in check and, as we always say, attack the problem, not the person. Listen to this week's episode of What the Hell Just Happened?! to hear Paul Edwards and Jennie McLaughlin talk about facing employee challenges head-on. 

For this week’s episode, we are doing a re-release of one of our favorites (and one that is always highly requested!) Giving your employees in-house treatment as a benefit of employment is common, and a great way to increase employee retention! However, there are a lot of things to consider, especially when it comes to billing and how insurance carriers see things. Listen when Harley Hartliep and Paul Edwards sit down and talk about it in this week's episode of What the Hell Just Happened?!

Buckle in, managers and owners! It's time for the next "What the Hell Just Happened?!"  In this episode, we answer two questions: one from the more than 10,000 HR questions the experts at CEDR receive each year and the second from one of our listeners. Our first question concerns an employee who corners their manager and wants more money: “Since I don't want or need your health insurance, I want the money, not the benefit.” This happens often, and we discuss why your answer should almost always be a resounding NO! Our second question concerns an employee who keeps making an unemployment claim during scheduled office closures and what the practice can do to prevent them. Keep those questions coming! Send them to podcast@wthjusthappened.com!